winonline.co.za, managed by LIME HOLDINGS (Pty) Ltd, based in Cape Town, South Africa, is committed to protecting the privacy of our online visitors in compliance with the Protection of Personal Information Act (POPIA) and other relevant privacy laws. This privacy policy explains how we use and protect the personal data collected from you.
1. Data Collection and Purpose:
We collect personal identification information (Name, email address, phone number, ID number, and optionally your income bracket) for the following purposes:
- To process your orders/services and manage your account.
- To offer you tailored promotions and special offers.
- To enhance your website experience.
2. Consent and Data Sharing:
We will share your data with our partner companies to offer you related products and services.
3. Data Subject Rights:
You have rights including access, rectification, erasure, restriction of processing, objection to processing, and data portability. Requests can be made to [email protected], and we will respond within one month.
4. Data Security and Retention:
Your data is retained until you unsubscribe from our mailing list. We implement robust security measures to prevent unauthorized access or loss of data.
5. Cross-Border Data Transfer:
If we transfer data outside South Africa, we ensure compliance with POPIA’s cross-border transfer conditions.
6. Third-Party Websites:
Our privacy policy applies only to our website. Links to other websites have their own privacy policies.
7. Cookie Policy:
We use cookies to improve your experience. Our detailed cookie policy is available on our website.
8. Child Privacy:
We take extra care in protecting the privacy of users under the age of 18. Our services are not intentionally targeted at children, and we do not knowingly collect information from them.
9. Changes to Our Privacy Policy:
Our privacy policy is regularly reviewed and updated on our website.
10. Contact Information:
For any queries or to exercise your data protection rights, please email us at [email protected].
11. Complaints:
If you have a complaint, contact us directly or reach out to the Information Commissioner’s Office at [email protected] or 010 023 5200.